Front Desk Receptionist

Front Desk Receptionist – OB/GYN Medical Office

We are a small, friendly medical office for sole-practitioner OB/GYN physician Dr. Isabell Beddow in San Mateo.

About Dr. Beddow

Dr. Beddow is a Board Certified Obstetrician/Gynecologist who has been practicing in the Bay Area for over two decades. In addition to caring for pregnant women and their families, Dr. Beddow treats patients for gynecologic concerns, infertility, irregular bleeding, post-menopausal issues, annual exams, and general women’s health needs.

Position Overview

We are seeking a bright, friendly, calm, and organized Front Desk Receptionist to join our small OB/GYN office. This person will greet patients as they arrive, answer phones, schedule appointments, and help keep the office running smoothly.

Because we are a small office, we are looking for someone who works well with others, communicates clearly, and is willing to help wherever needed. The ideal candidate is comfortable multitasking, using computers and phones, and interacting with patients in a warm and professional manner.

Experience with Epic electronic medical records is helpful, but not required.

Responsibilities

• Greet patients warmly as they arrive at the office
• Check patients in and out for appointments
• Answer phones and schedule appointments using Epic
• Call patients to confirm appointments
• Collect copayments
• Scan insurance cards and paper documents into electronic patient charts
• File and maintain patient information accurately
• Fax written orders and other medical documents
• Print paper charts as needed
• Help direct patients within the office
• Communicate with the physician, medical assistant, and other staff to support patient flow
• Collaborate well with others in a small-office environment

Qualifications

• Friendly, professional, and calm demeanor
• Strong communication and customer-service skills
• Comfortable answering phones and using computers
• Able to multitask and stay organized in a busy medical office
• Prior medical office experience preferred
• Epic experience helpful, but not mandatory
• Dependable, detail-oriented, and willing to work as part of a small team

Schedule

We are ideally looking for someone who can work:

Monday, Wednesday, Thursday, and Friday, 9:00 AM – 5:00 PM

Some flexibility may be available.

Compensation

Compensation depends on experience.

Job Types: Full-time, Part-time

Pay: $20.00 – $23.00 per hour

Benefits:

• 401(k)
• Paid time off

Ability to Relocate:

• San Mateo, CA 94402: Relocate before starting work (Required)

Work Location: In person