Customer Service Gaming Associate

Need a part-time job that’s actually interesting?

If you thrive in high-energy environments and love a challenge, Knighted is the place to be. As a Gaming Associate, you’ll be at the center of the action, using your knack for numbers and keen attention to detail. This is a full-time, hands-on opportunity perfect for driven individuals who want to stay sharp and grow professionally. Make your hustle count and build your future with us.

Location: San Bruno, CA
Pay Rate: $24 – $26 per hour (the additional $2/hour is for late-night shifts)
Work Schedule: Part-time. 3 days per week, 8 hours per shift.
Weekday Requirement: Monday to Friday availability is required.
Shifts: Be prepared to work a 12 pm – 8 pm shift
Training Schedule: 12 pm – 8 pm

Want to see the Gaming Associate role in action? Click here to watch a video. If the link doesn’t open, you can also find it by searching Gaming Associate on YouTube.

Please note: submitting an application allows you to be considered for any of our locations across California. To streamline the process and avoid duplicates, please submit only one application.

Qualifications

• Must be 21 years of age or older
• Authorization to work in the U.S.
• Proficient in mental math (addition, subtraction, multiplication, and division)
• Open availability for the casino’s 24/7 hours of operation
• Ability to pass a lifetime background check, credit check, and drug screen for state licensure

Physical Requirements

• Able to sit or stand at a gaming table for 3 to 4 hours at a time
• Able to use hands and fingers in a dexterous manner (movements include rotating wrists, grabbing, pulling, pushing, pinching, painting, tapping)
• Able to lift 5–10 pounds for chip management and bank reconciliation (varies by location)
• Able to see, speak, and hear clearly during gameplay
• Has necessary vision capabilities: close, distance, color, peripheral, and depth perception
• Comfortable with direct communication and giving corrections when needed
• Able to stay focused and manage stress effectively in fast-paced, high-pressure environments

Why Join Knighted?

• Comprehensive Paid Training: No experience? No problem. Our thorough training program ensures you feel fully prepared for the role, with hands-on learning and a clear understanding of the job.
• Community Engagement: Through our Knighted Neighbors program, we provide opportunities to give back. From volunteering at local events to supporting meaningful causes, you can join a team that values making a difference—both inside and outside the casino.
• Low Physical Demand: This role focuses on customer service, quick thinking, and attention to detail—no heavy lifting required.
• Career Advancement: Grow your career with clear, achievable pathways into leadership roles. 99% of our current supervisors, managers, and trainers began their journey as Gaming Associates, demonstrating our commitment to developing talent from within and supporting long-term professional growth. Must be able to work full-time to be considered for promotions at this time.