Website Johnson Hospitality LLC
TITLE: Breakfast Attendant
DEPARTMENT: Food & Beverage
SUPERVISOR: Operations Manager/AGM and/or General Manager
SUMMARY:
Responsible for the food preparation and set-up of the breakfast, cleanliness of the
food and beverage areas and assisting in the setting-up and cleaning for special
guest functions.
ESSENTIAL FUNCTIONS:
1. Assist with and/or place the breakfast food order
2. Turn in all delivery invoices to GM or check and audit all receivables against
delivery slip.
3. Prepare and set-up breakfast foods
4. Conduct regular inventories of food and paper or hard goods used at
breakfast
5. Maintain the stock of breakfast foods and supplies during breakfast service
6. Maintain the cleanliness of the breakfast area, mop/sweep floors, wipe-down
counter tops and equipment etc. during and after breakfast hours
7. Maintain company standards by recording food temperatures and follow
codes set by the health department
8. Complete food safety certification
9. Assist in the setting up of meeting rooms and banquets as needed. Assist in
maintaining the cleanliness of the meeting room during and after the meeting
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10. Clean the public areas thoroughly each day, according to company
standards
11. Clean breakfast area tables and chairs as required
12. Notify the Supervisor, Operations Manager, AGM or General Manager of
any problems with cleaning or equipment
13. Fill out maintenance work orders and deliver to supervisor/manager or
designated area in a timely manner
14. Use the L.E.A.R.N Model for all guest recovery incidents that occur (Listen,
Empathize, Apologize, React, Notify)
15. Always have a friendly and welcoming demeanor when interacting with our
guests
16. Responsible for knowing all hotel emergency procedures
17. Follow all hotel safety guidelines and requirements
18. Responsible for following all hotel quality assurance standards for
department
19. Responsible for the proper administration of key control for issued keys
20. Responsible for the proper administration of keys left by guests
21. Bring all lost and found items to the supervisor’s or manager’s office for
logging and storage
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22. Accommodate guest special requests courteously.
23. Answer guest questions regarding hotel and local area facilities and services.
24. Carry out any reasonable request by management that I am capable of
performing.
Please note this job description is not designed to cover or contain a
comprehensive listing of activities, duties, or responsibilities that are required of the
employee for this job. Duties, responsibilities, and activities may change at any
time with or without notice.
These duties may require you to frequently bend, lift, carry, twist, push, pull, reach,
kneel, and may require prolonged periods of standing and/or walking. Must be able
to lift, push, and pull a minimum of 50 pounds. You will be trained to perform all of
these functions within the required safety guidelines and expectations. If at any
point you feel you are unable to perform any of these functions, please let your
manager know immediately.
