Team Member/Cashier

  • Part Time
  • Santa Clara
  • Salary: $15.65 - $16.25

Website Poke House Resturant

Full Job Description

At Poke House, our mission is to capture California’s adventurous spirit in our tasty, modern poke while supporting local small businesses and preserving the environment. We work hard to craft each delicious poke bowl and ensure that the quality of our ingredients are always top grade. Our sushi-grade fish is delivered daily, and our fruits and vegetables are locally sourced, prepared fresh every day, and organic when possible. From construction to consumption, we are committed to being environmentally conscious.

We are looking for highly motivated and reliable team players to join Poke House in the role of Team Member/Cashier. Join our rapidly growing company and participate in elevating our brand by using your customer service skills to boost our customer experience and craft delicious and beautiful poke bowls! Each role within our company offers much potential and presents opportunities for growth, so if you’re a passionate self-starter and interested in a long-term career to build and flex your skills, Poke House is a perfect place to grow your career. Apply now!

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The ideal Poke House candidate will:

  • Be a reliable, energetic, and motivated individual
  • Have a cheerful, friendly, and enthusiastic attitude and display a positive approach to all assignments
  • Love to help and serve customers and possess exceptional customer service skills
  • Have the ability to work in a team and maintain positive working relationships with all team members
  • Have the ability to maintain a professional appearance at all times
  • Be able to adapt to a fast-paced work environment with changing customer volume levels
  • Have the ability to speak clearly, listen attentively, and follow instructions
  • Have a complete understanding of all Poke House rules and regulations

A typical day at Poke House:

  • Greet all customers that enter the store. Create a genuine customer experience through a high level of attention and service
  • Assist in-house customers and complete customer orders efficiently, accurately, and in a timely manner
  • Assist delivery drivers and complete online/mobile orders efficiently, accurately, and in a timely manner
  • Complete and manage customer transactions using the Clover POS system. Collect cash or card payments. Issue receipts, refunds, and correct change as needed
  • Replenish Poke House products and supplies as needed. Assist in maintaining store visual objectives, housekeeping standards, and service line replenishment
  • Demonstrate excellent time-management skills with the ability to work independently or as part of a team
  • Interact with team members at all levels of the company
  • Maintain up-to-date knowledge on all Poke House menu items and enthusiastically recommend Poke House favorites
  • Answer customer questions, provide information and resolve all inquiries
  • Clean and maintain all working areas (e.g. floors, dining room, service line, POS counter, restroom, kitchen, etc.). Maintain a high level of cleanliness and organization at all times
  • Adhere to all sanitizing, food safety, and health procedures to limit the spread of germs and foodborne illness between team members and/or customers
  • Uphold the integrity of the food with brand standards, techniques, and adherence to local and state laws

Core Responsibilities:

  • Customer service, cashier
  • Food assembly
  • Cleaning, sanitizing
  • Communication & teamwork
  • Upholding current food, safety, and health standards

Requirements:

  • At least 16 years of age
  • Authorized to work in the USA
  • Must have reliable source of transportation
  • Be able to communicate in the primary language(s) of the work location
  • Food safety certification
  • Open and flexible availability preferred (variable hours/days, including nights, weekends, and holidays, as needed)
  • Physical requirements: Long periods of standing, walking, and lifting (up to 25 lbs)

Poke House Perks:

  • Competitive compensation
  • Flexible scheduling
  • Discounted delicious food
  • Full-time and part-time opportunities
  • Medical and dental insurance (full-time only)
  • We promote from within
  • Career growth opportunities
  • Safe and fun working environment

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Job Type: Part-time

Pay: $15.65 – $16.25 per hour

Benefits:

  • Employee discount

Schedule:

  • Day shift
  • Monday to Friday
  • Night shift
  • Weekends

Supplemental Pay:

  • Tips

Work Location:

  • One location

Work Remotely:

  • No