Stock Associate

  • Full Time
  • Part Time
  • Palo Alto
  • Salary: $15 - $17

Website Anthropologie

Full Job Description

Customer Associate, Back Of House Emphasis

Overview
Skills

A Customer Associate contributes to driving sales through providing a genuine and unique  Builds relationships naturally, experience to each customer. embraces individuality, and diversity

 Creative mindset whether it’s shown in your hobbies or style

Customer Experience
Preferred Requirements

 Customer Connection: initiates genuine conversation to engage with the customer in a
 Anthro brand fan personalized way where all customers feel welcome, heard and valued
 Experience in customer service

 Selling Culture: supports a selling environment in all areas of the sales floor by connecting with
 Experience being a team player multiple customers and sharing product suggestions
 Ability to work flexible hours to meet

 Omni-Channel Service: provides a frictionless customer experience by utilizing technology to the needs of the store including transact in the moment, find sizes and colors, and place orders for items not available in store nights, weekends, and holidays

Teamwork + Communication

 Team Player: builds productive relationships with peers; asks for support when needed and makes an Collaborates with effort to help others  Peer Customer Associates

 Share Knowledge: participates in the learning and sharing of product knowledge, current trends, and  Leadership Team personal styling priorities to inspire the customer

 Employee Recognition: contributes to a positive team morale participating in store initiatives and Reports to highlighting peers and leaders through the SPARKED journal
 Leadership Team

 Insights & Feedback:  provides insights related to the customer and employee experience and communicates feedback to Store Leadership

Typical Career Progression

Visual + Business Operations  Key Holder

 Business Acumen: understands their contribution to service and selling on every shift in order to impact the store’s business

 Product Flow: supports the shipment process to gain awareness of product, including what’s new and what’s restock; contributes to completion of omni order fulfillment processes while maintaining stock levels of the floor

 Store Environment: maintains Anthropologie’s visual and operational standards while keeping the focus on the customer; stays current on merchandising updates

Job Type: Part-time

Pay: $15.00 – $17.00 per hour

Benefits:

  • Employee discount
  • Referral program

Schedule:

  • Weekend availability

COVID-19 considerations:
masks are to be worn indoors

Education:

  • High school or equivalent (Preferred)

Work Location: One location