Spa Associate

  • Full Time
  • Part Time
  • San Mateo
  • Salary: $16 - $18

Website Red Light Day Spa

Full Job Description

Red Light Day Spa is looking to hire part-time and full-time Spa Associates. Are you an energetic person who excels at customer service and wants to work in an upbeat environment? Are you looking for a part-time job that will work around your other commitments? If so, please read on!

Our Spa Associates average $16-$18/hr. Our employees also enjoy great perks including unlimited free red light therapy, very flexible scheduling, and opportunities for growth. If this is the opportunity that you’ve been looking for, apply now!

ABOUT Red Light Day Spa

We sell sunshine! For more than 5 years, we have been helping clients get the results they need with our excellent customer service, pristine facilities, and innovative technology. At our two convenient locations, we provide high-quality, affordable services ranging from red light therapy, pain management, body contouring, diet, and nutrition to skin rejuvenation.

As the best in the business, we need our staff to meet the same standard as our top-notch equipment. We know that we are nothing without our team. That’s why we take good care of them. We believe in setting high goals and rewarding those who achieve them! Since we only promote from within, there are always opportunities for advancement.

JOB OVERVIEW:

As a Spa Associate, you wear many hats. You sell a variety of products, provide top-notch customer service, hit sales goals, and take pride in the cleanliness of our spa. You excel at your job and hit your numbers every month. This is due to your positive attitude, determination, and drive, as well as our in-depth training program from which you learned how to sell, use our software and work with clients.

KEY RESPONSIBILITIES:

Support store management team in overall efforts of the store’s performance and appearance
Greeting customers, responding to questions, improving engagement with products and services, and providing outstanding customer service.
Directs new customers by giving them a tour of the salon and offering memberships, packages, and products.
Helps customers make selections by building customer rapport, offering suggestions and opinions.
Superior product and equipment knowledge
Hitting monthly personal goals, goes the extra mile to increase store sales
Keeps clientele educated and informed, notifying them of preferred customer sales and future merchandise of potential interest
Process POS purchases, documents and update customer profile and records to comply with health department requirements
Operating cash registers, managing financial transactions, and balancing drawers.
Comply with inventory control procedures
Maintain overall cleanliness of the store, daily chores, and weekly deep cleans of assigned rooms
Report on maintenance issues

GENERAL SKILL AND COMPETENCIES:

Professional appearance and behavior
Ability to build rapport with customers and co-workers
Basic understanding of sales principles and customer service practices. Sells to the needs of the customer.
Solid communication and interpersonal skills.
Enthusiastic, high-energy level, and friendly with a genuine desire to provide outstanding service
A passion for sales and/or tanning
Maintain a positive attitude and focus on customer satisfaction in a fast-paced environment
Attention to detail
Physical demands: This position involves constant moving, standing, talking, hearing, reaching, and bending over to clean a treatment bed, and doing laundry for up to 8 hours at a time.
Proficient in verbal and written English language
Basic computer skills
Ability to read, write, operate POS System and communicate with customers, peers, and management
REQUIREMENTS:

18 years or older
High School Diploma preferred
Available to work flexible shifts
3 or more months of related retail experience preferred

TRAINING REQUIREMENTS
2 Hours of Video Sales
5 Days of in-store new hire training
Supplemental pay
Commission pay
Bonus pay

Job Types: Full-time, Part-time, Contract, Temporary

Pay: $16.00 – $18.00 per hour

Benefits:

  • Flexible schedule
  • Professional development assistance

Schedule:

  • 8 hour shift
  • Monday to Friday
  • Weekend availability

Supplemental Pay:

  • Bonus pay
  • Commission pay
  • Tips

Education:

  • High school or equivalent (Preferred)

Work Location: One location