Website Allied Universal
Job Description At Allied Universal®, we continue to build an inclusive, Be Phenomenal® culture that encourages, supports, and celebrates a diverse workplace. It fuels our innovation and connects us closer to our customers and the communities in which we serve. Allied Universal offers so much more than just a job. We offer careers. We take great pride in our promote-from-within culture. There are countless examples of individuals who began their career as Security Professionals and today hold positions on our senior leadership team. We offer medical, dental and vision coverage, life insurance, 401K, employee assistance programs, company discounts, perks and more for all full-time positions! Start your phenomenal career with Allied Universal® today! Allied Universal has security jobs and are seeking to fill the position of a Retail Security Dispatcher @ Southland Mall, $18.00 per hour- $1,000 Retention Bonus (please ask for more details)! For all full-time positions, we offer medical, dental and vision coverage, life insurance, 401K, sick pay (in states where required), employee assistance programs, company discounts, perks and more! We also offer part-time and flexible schedules! As a Retail Security Dispatcher for Allied Universal, you will be Responsible for the Security and Safety of our client’s property and personnel. As the Allied Universal Retail Security Dispatcher, you will know all site-specific policies and procedures, and implement emergency response activities as appropriate, while providing superior customer service. QUALIFICATIONS/REQUIREMENTS: • Be at least 18 years of age • Posses a high school diploma or equivalent, or 5 years verifiable experience • Possess effective written and oral communication and interpersonal skills with ability to deal with all levels of personnel and the general public in a professional and effective manner • Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment. • As a condition of employment, employee must successfully complete a background investigation and a drug screen in accordance with all federal, state, and local laws • Respond to incoming calls (answer and direct call/take message and escale) • Data entry • Incident Report logging • Incident Report drafting • Dispatching of officers • Deployment of officers to post in support of Shift Supervisor • Respond to Live Safe electronic messages • Tract social media for current events that impact safety and security • Work in a dispatch center (alone up to 80% of the time) • File reports • Update all logs and inventory • Uniform position • Proactively address problems and suggest solutions • Receive and dispatch orders • Assess situation and prioritize calls • Provide reports to upper management • Posses a high school diploma or equivalent, or 5 years verifiable experience • Display exceptional customer service and communication skills • Have intermediate computer skills to operate innovative, wireless technology at client specific sites • Ability to handle crisis situations at the client site, calmly and efficiently • May require a valid driver’s license (without restrictions or medical conditions) • May require operation of a Segway (Segway’s have a 250 pound weight limit) • Able to: • Work in various environments such as cold weather, rain/snow or heat • Occasionally lift or carry up to 40 pounds • Climb stairs, ramps, or ladders occasionally during shift • Stand or walk on various surfaces for long periods of time Allied Universal® provides unparalleled service, systems and solutions to people and businesses within our local communities, and is North America’s leading security services provider. Allied Universal delivers high-quality, tailored solutions, which allows clients to focus on their core business. For more information: www.AUS.com. We proudly support the Veteran Jobs Mission, a group of over 200 companies that have committed to collectively hiring a total of one million military veterans. EOE/Minorities/Females/Vet/Disability/Sexual Orientation/Gender Identity Allied Universal Services is an Equal Opportunity Employer committed to hiring a diverse workforce.