Sales Associate

  • Anywhere

Full Job Description

Orangetheory Studios in The Bay Area are looking for enthusiastic, energetic Sales Associates with a passion for fitness to join our growing team!

This role is based in our fitness studio and has the potential to earn commission and bonus in addition to hourly pay.

The Sales Associate role assists in running all “front of house” fitness studio operations, with a strong focus on premium customer service as well as meeting sales expectations. Ideal candidate has strong customer service skills and basic sales experience. The Sales Associate is responsible for meeting and exceeding all key performance sales indicators for the fitness studio, including membership sales and renewals, retail and concessi on sales, maximizing workout traffic, and maintaining premium customer service levels.

JOB DUTIES INCLUDE:

* Establishes and maintains an effective referral program

* Maintains accurate records using established OTF sales systems.

* Conducts telephone inquiries/follow up calls/customer care calls

* Leads OTF studio previews with prospects and/or fitness program holders

* Greets members and guests promptly, enthusiastically and with a smile to create a friendly positive entrance into the OTF studio

* Accurately follow the daily studio cleaning checklist ( pre/during/post ) shift activities

* Must be able to participate in 1-2 OTF scheduled workouts per week

* Maintains an organized and clean lobby/front desk area

* Responsible for processing accurate cash and credit card transactions

* Follow up and follow through activities with all prospective clients

* Responds immediately to member requests, inquiries and concerns

* Proper onboarding all OTF clients through the use of Client Intake Forms and FP agreements

* Works closely with Fitness Team to ensure that processes are fulfilled

* Responsible for attending and participating in all relative OTF training programs

Job Type: Full-time

Pay: $14.00 – $16.00 per hour

Benefits:

  • Dental insurance
  • Flexible spending account
  • Health insurance
  • Life insurance
  • Paid time off
  • Vision insurance

Schedule:

  • 8 hour shift
  • Day shift
  • Holidays
  • Monday to Friday
  • Weekend availability

Supplemental Pay:

  • Bonus pay
  • Commission pay

Education:

  • High school or equivalent (Preferred)

Experience:

  • Customer service: 1 year (Preferred)
  • Retail sales: 1 year (Preferred)

Work Location:

  • One location

Work Remotely:

  • No

Work Location: One location