Looking for a fulfilling and fun job that’s integral to the success of one of America’s most historic brands? Then join Macy’s Retail Sales or Support teams! Join us and immediately become a part of what makes Macy’s special. Macy’s values you as an individual. We are committed to your personal growth and development as we work together to support an exceptional experience for our customers.
- Assist customers in all aspects of service fulfillment by demonstrating proficient use of proprietary devices and applications; proactively create enhanced shopping experiences through the heightened use of tools, technology and collaboration.
- Determine customer needs based on personal features and other customer preference related factors.
- Demonstrate knowledge of store products and services to build sales and minimize returns.
- Maintain a professional attitude with sincerity and enthusiasm reflecting Macy’s commitment to our customer – the most important person in our stores.
- Be knowledgeable of and perform sales support functions related to POS procedures.
- Regular, dependable attendance and punctuality.
- No specific educational accomplishment is required.
- Previous retail experience preferred, but not required.
- Ability to read, write, and interpret instructional documents such as safety rules, operating and maintenance instructions, and procedure manuals.
- Ability to effectively communicate with customers, peers, and management.
- Able to communicate on the telephone with proper etiquette.
- Basic math functions such as addition, subtraction, multiplication, and division.
- Able to use a calculator. Must be able to calculate percentages and ratios.
- Must be able to make change using American Monetary units.
- Must enjoy meeting and interacting with customers.
- Possess strong sense of urgency and a thirst for learning.
- Ability to work a flexible schedule, including mornings, evenings, and weekends, and busy events such as the day after Thanksgiving, special Big Event days, and the day after Christmas, based on department and store/company needs.