Retail Sales Associate

  • Full Time
  • Part Time
  • Palo Alto
  • Salary: $19.00

Website Seattle Coffee Gear

Full Job Description

Everything you need to make coffee you love

JOB TITLE: Retail Sales Associate NON-EXEMPT

FULL-TIME: Store Hours Monday – Thursday 11am – 7pm PT, Friday – Saturday 10am – 7pm PT, Sunday 12pm – 6pm PT

REPORTS TO: Retail Store Manager

POSITION SUMMARY: Assist in the day-to-day sales of the retail store; providing outstanding sales and service assistance to retail customers; routine sales/service issues and escalations, achieving sales objectives, executing store maintenance and visual tasks and working with associates within the store to improve selling skills, product knowledge and sales results.


  • Interact with all customers and maintain empathy and positivity in all interactions.
  • Demonstrate the use and maintenance of machines.
  • Use Point of Sale system to process customer sales, returns, and swaps.
  • Greet customers in the store or while they are waiting outside for entrance.
  • When possible, serve coffee to customers as they shop or are waiting to enter the store.
  • Clean and sanitize coffee service area and store surfaces.
  • Restock and merchandise products and display areas.
  • Assist with store opening and closing duties.
  • Other duties as assigned.


  • Be able to sit, bend, stand, move around the store and stockroom, and lift items up to 40 lbs. unassisted and possibly more on occasion with assistance
  • Be able to use common retail tools such as basic computer applications
  • Must be able to read and write in the English language



  • High School Diploma or equivalent.
  • 1 year of experience in customer facing sales
  • Work experience using POS and/or inventory management system.


  • Coffee/barista experience is a plus

Everything you need to make coffee you love

Seattle Coffee Gear is an equal opportunity employer and administers all personnel practices without regard to race, color, religion, creed, sex, age, national origin, citizenship, marital status, veteran or military status, disability, genetic information, sexual orientation, gender identity or expression, or any other category protected under applicable law. We strive to find ways to attract, develop and retain highly qualified individuals representing the diverse communities in which we live.


  • Employee Discount of 30% off the current retail price
  • Perks At Work – Employee Discounts on Electronics, Travel, Home, Auto, Food, Gifts, Apparel, Movie Tickets and More
  • Subsidized Bus Pass or ORCA card
  • Full Benefits (Medical, Dental, Vision, Life Insurance, Flexible Spending Account, Pet Insurance)
  • Voluntary supplemental life insurance and AD&D
  • 401(k) Plan Participation
  • Profit Sharing
  • Employee Assistance Program
  • Paid Time Off Accrual (Vacation and Sick)
  • 7 Paid Holidays
  • Opportunity for Advancement
  • Entry Level Positions
  • Paid Training
  • EOE

Seattle Coffee Gear specializes in providing knowledgeable and expert advice to folks who want to make a better cup of coffee. We’re a privately held company that is growing and is looking to add another member of our fun and dynamic crew!

Job Types: Full-time, Part-time

Pay: From $19.00 per hour


  • 401(k)
  • Dental insurance
  • Employee assistance program
  • Employee discount
  • Flexible schedule
  • Flexible spending account
  • Health insurance
  • Life insurance
  • Paid time off
  • Parental leave
  • Professional development assistance
  • Vision insurance


  • 8 hour shift
  • Holidays
  • Monday to Friday
  • Weekend availability

Ability to commute/relocate:

  • Palo Alto, CA 94304: Reliably commute or planning to relocate before starting work (Required)


  • High school or equivalent (Required)


  • customer facing sales: 1 year (Preferred)


  • English (Preferred)

Shift availability:

  • Day Shift (Preferred)
  • Night Shift (Preferred)

Work Location: One location