Receptionist

  • Full Time
  • Part Time
  • Colma
  • Salary: N/A

Website Cypress Lawn Memorial Park

Full Job Description

We are currently seeking full time flexible, dependable, and positive individuals to assist with duties at our FRONT DESK/RECEPTION AREA. This is an opportunity to be part of the Cypress Lawn Family and grow your career in the funeral, cremation and cemetery services industry.

Responsibilities:

  • Greet and receive client families and visitors of the funeral home and cemetery, maintaining a friendly, empathic attitude, while providing assistance and guidance.
  • Receive incoming telephone calls and assist callers with any questions or comments in a polite and professional manner, with a goal to meet or exceed internal and external customer expectations; direct calls to appropriate team members and resolve calls when possible.
  • Provide information associated with services on schedule.
  • Maintain a comfortable environment, providing beverages and other amenities for the client families as needed.
  • Perform a variety of clerical and other tasks, as necessary.

A successful candidate will possess the following qualifications:

  • High level of integrity and interpersonal skills to handle sensitive and confidential situations; position continually requires demonstrated poise, tact, and diplomacy.
  • Professional communication skills, both orally and in writing.
  • Attention to detail, with the ability to accurately take messages and information.
  • Ability to multi-task, set priorities and work independently.
  • Ability to work a flexible schedule, including some weekends.
  • Excellent computer skills, and working knowledge of standard office equipment.
  • High school diploma or GED equivalency.
  • Prior clerical and/or customer service experience preferred.
  • Fluent in English; and Cantonese/Mandarin speaking strongly preferred.

Benefits:

We provide excellent benefits includes :

  • Medical (with the choice of HMO or PPO plan), Dental and Vision coverage
  • Life Insurance, AD&D Insurance, and Long Term Care Insurance
  • Paid Time Off include, vacation, sick and holiday pay
  • 401(K) retirement saving plan with employer contributions starting from 3%
  • And other discretionary awards and recognitions

Setting:

  • Other

Benefit Conditions:

  • Waiting period may apply
  • Only full-time employees eligible

COVID-19 Precaution(s):

  • Personal protective equipment provided or required
  • Temperature screenings
  • Social distancing guidelines in place
  • Sanitizing, disinfecting, or cleaning procedures in place

Hours per week:

  • 30-39

Typical end time:

  • 5PM

Typical start time:

  • 8AM

This Job Is:

  • A “Fair Chance” job (you or the employer follow Fair Chance hiring practices when performing background checks)
  • A good fit for applicants with gaps in their resume, or who have been out of the workforce for the past 6 months or more
  • A good job for someone just entering the workforce or returning to the workforce with limited experience and education
  • Open to applicants who do not have a college diploma

Work Remotely

  • No

Job Types: Full-time, Part-time

Pay: From $22.00 per hour

Benefits:

  • 401(k)
  • Dental insurance
  • Health insurance
  • Life insurance
  • Paid time off
  • Vision insurance

Schedule:

  • 8 hour shift
  • Day shift
  • Holidays
  • Weekend availability

COVID-19 considerations:
All customers are required to wear masks; all visitors and employees must have their temperature taken, hand sanitizer and mask will be provided upon request

Experience:

  • Microsoft Office: 1 year (Preferred)
  • Customer Service: 1 year (Preferred)

Language:

  • Spanish or Chinese (Preferred)

Work Location: One location