Program Monitor

  • Full Time
  • San Francisco
  • Salary: $20.00-$24.00


Full Job Description

Description:Job Title: Program Monitor (Swing & Overnight shifts)

Employment Type: Full-time, Non-exempt

Salary: $20.00-$24.00 per hour, DOE

Deadline to Apply: Open Until Filled

3rd Street Youth Center & Clinic is a community-based agency providing youth in the Bayview Hunters Point with medical and behavioral health services that encourage them to make decisions that support their health, safety, and development. 3rd Street Youth Center & Clinic also manages a number of successful Transitional Age Youth (TAY) housing stabilization programs and one of the city’s few Youth Access Points.

In an exciting new venture, 3rd Street has partnered with Success Centers to operate the Lower Polk Transition Age Navigation Center located at 888 Post Street. The Navigation Center provides a safe and affirming place for TAY and services to stabilize and achieve their housing goals. The Navigation Center systems of support work in concert to assist TAY residents with public benefits, health services, problem-solving, and housing, as available. The Navigation Center model is a low barrier, harm reduction model.

Position Overview

The Program Monitor is responsible for monitoring the activities of residents of the shelter/center and ensuring compliance with program rules and expectations. He/she is also responsible for ensuring the safety of residents and the security and sanitation of the program.

Knowledge, Skills, and Abilities

  • Ability to ensure a safe, secure, and efficient facility and program 24 hours a day.
  • Ability to ensure the safety of clients and staff in fire and other emergencies.
  • Ability to ensure clients’ compliance with agency policy and rules.
  • Ability to encourage the client’s successful move to stable housing.

Job Duties

Specific responsibilities include:

  • Assist clients, within limits, in processing issues and problem-solving.
  • Monitor medication and consumption log in accordance with the medication policy of the program.
  • Consult with direct supervisor or supervisor on-duty regarding client’s personal
  • needs, behavior, and service planning.
  • Check for contraband in the facility through general observation, room or package/purse searches per the search, contraband, and weapons protocols.
  • Follow breathalyzer/urinalysis policy as necessary.
  • Supervise program activities and other programming for clients.
  • Attend staff meetings and training as directed.
  • Maintain visitor protocol and follow daily log procedures.
  • Follow appropriate critical incident protocol and accompanying documentation.
  • Maintain a comprehensive and accurate written record of events that occur during shifts, as well as thorough incident reports.
  • Maintain client sign-in/out log as well as all other logbooks and records.
  • Collect data using the agency database.
  • Conduct periodic inspections of the facility and grounds through periodic rounds to ensure the security of the facility.
  • Enforce periodic fire drills and perform other safety duties as directed to ensure the safety of clients, including implementing emergency evacuation protocol.
  • Answer telephone and route calls or messages to appropriate staff. Respond to in-person and telephone inquiries from the public.
  • Weekend work required.
  • Perform other duties assigned.

. Requirements:Qualifications

  • Effective Communication skills.
  • Previous experience a plus, but not required.

Physical Requirements:

  • Prolonged periods of standing and walking.
  • Must be able to access and navigate all areas of the agency.
  • Must be able to lift up to 35 pounds at times.
  • May be required work in excessive heat and cold in association with the kitchen environment.