Poke House Team Member

  • Full Time
  • Part Time
  • Palo Alto
  • Salary: $15.50 - $17.00

Website Poke House Palo Alto

Full Job Description

Poke House Team Member/Cashier/Food Assembly

The ideal Poke House candidate will:

  • Be a reliable, energetic, and motivated individual
  • Have a cheerful, friendly, and enthusiastic attitude and display a positive approach to all assignments
  • Love to help and serve customers and possess exceptional customer service skills
  • Demonstrate excellent time-management skills with the ability to work independently or as part of a team
  • Have the ability to maintain positive working relationships with all team members
  • Have the ability to maintain a professional appearance at all times
  • Be able to adapt to a fast-paced work environment with changing customer volume levels
  • Have the ability to speak clearly, listen attentively, and follow instructions
  • Have a complete understanding of all Poke House rules and regulations

A typical day at Poke House:

  • Greet all customers that enter the store. Create a genuine customer experience through a high level of attention and service.
  • Assist in-house customers and complete customer orders efficiently, accurately, and in a timely manner.
  • Assist delivery drivers and complete online/mobile orders efficiently, accurately, and in a timely manner.
  • Complete and manage customer transactions using the Clover POS system. Collect cash or card payments. Issue receipts, refunds, and correct change as needed.
  • Replenish Poke House products and supplies as needed. Assist in maintaining store visual objectives, housekeeping standards, and service line replenishment.
  • Interact with team members at all levels of the company.
  • Maintain up-to-date knowledge on all Poke House menu items and enthusiastically recommend Poke House favorites.
  • Answer customer questions, provide information, and resolve all inquiries.
  • Clean and maintain all working areas (e.g. floors, dining room, service line, POS counter, restroom, kitchen, etc.). Maintain a high level of cleanliness and organization at all times.
  • Adhere to all sanitizing, food safety, and health procedures to limit the spread of germs and foodborne illness between team members and/or customers.
  • Uphold the integrity of the food with brand standards, techniques, and adherence to local and state laws.

Core Responsibilities (Team Member/Cashier):

  • Customer service, cashier
  • Food assembly
  • Cleaning, sanitizing
  • Communication & teamwork
  • Upholding current food, safety, and health standards

Requirements:

  • At least 16 years of age (Team Member/Cashier)
  • Be able to communicate in the primary language(s) of the work location
  • Food safety certification
  • Open and flexible availability (variable hours/days, including nights, weekends, and holidays, as needed)
  • Physical requirements: Long periods of standing, walking and lifting (up to 25 lbs)

Poke House Perks:

  • Competitive compensation
  • Flexible scheduling
  • Discounted delicious food
  • Full-time and part-time opportunities
  • Medical and dental insurance (full-time only)
  • We promote from within
  • Safe and fun working environment

Job Type: Part-time

Salary: $15.50 to $17.00 /hour

855 El Camino Real site 9 Palo Alto CA 94301

Job Types: Full-time, Part-time

Pay: $15.50 – $17.00 per hour

Schedule:

  • 8 hour shift
  • Monday to Friday
  • Weekends

Work Location:

  • One location

Pay Frequency:

  • Bi weekly or Twice monthly

This Job Is Ideal for Someone Who Is:

  • Dependable — more reliable than spontaneous
  • People-oriented — enjoys interacting with people and working on group projects
  • Adaptable/flexible — enjoys doing work that requires frequent shifts in direction
  • Detail-oriented — would rather focus on the details of work than the bigger picture
  • Achievement-oriented — enjoys taking on challenges, even if they might fail
  • High stress tolerance — thrives in a high-pressure environment

Company’s website:

  • poke.house

Work Remotely:

  • No