Office Clerk

Website Boys & Girls Clubs Of The Peninsula

Our Mission
To empower the youth in our community with equitable access to social, academic, and career opportunities to thrive

Our Vision
All youth grow up to lead fulfilling lives fueled by their passions, talents, and a love of learning

Our Core Values
Curiosity, Respect, Ownership, Ganas, Unity, and Equity

Organization Overview
At the Boys & Girls Clubs of the Peninsula (BGCP), our business is changing lives. We are a vibrant, entrepreneurial nonprofit organization that is committed to partnering with schools and the community to ensure students from low-income neighborhoods graduate from high school, ready for college and career. We are the largest expanded learning time organization in the in the heart of Silicon Valley, serving 2,500 K-12 students at 17 sites in East Palo Alto, Menlo Park, and Redwood City. In neighborhoods where one third of the youth drop out of high school, BGCP members learn the importance of education and become part of a community of learners, wanting and expecting to succeed in school. In 3 clubhouses and 14 school sites, we implement proven social and academic interventions and provide engaging enrichments that most impact a youth’s achievement in school and in life.

Position Overview
As Office Clerk, you will work collaboratively with the School Site Director, Associate Director, and after-school program staff to run BGCP’s after school expanded learning time program. The program is designed to give students targeted academic support, enrichment activities, and homework assistance to improve their school outcomes and interest in learning. The after-school program relies on skilled, energetic staff members who are positive role models. BGCP staff members are individuals committed to youth development, dedicated to quality service, and capable of building positive relationships with youth. This position is at our Los Robles-Ronald McNair Academy location in East Palo Alto. Spanish-fluency is strongly preferred.

Employment Status: Part Time, Non-Exempt

Pay Rate: $17.50 – $19.00 per hour (DOE)
Benefits-Eligible: YES
Expected Work Hours/Schedule:

  • 21-25 hours per week
  • 5 days a week, Monday-Friday
  • 2:00pm-6:30pm (Exception: Wednesdays 12:00/12:30pm-6:30pm)
  • Weekly team meeting + additional professional development trainings

Work Months: Regular academic year (plus opportunity for full-time summer employment)

Location: East Palo Alto, CA

What will you do?

Administrative & Site Management

  • Manage the BGCP office and associated operations during after school program hours
  • Greet, monitor, and track all members and visitors on campus, including parents and volunteers
  • Manage student sign-in and sign-out process
  • Answer all phone calls and return messages in a timely manner
  • Manage office, first aid, and program supply inventories
  • Ensure that the office is neat and organized and fosters physical and emotional safety and customer service
  • Create a positive work atmosphere and foster teamwork and constructive exchange of ideas with peers
  • Manage daily snack process
  • Participate in planning and executing special events and field trips as needed
  • Other duties as assigned

Enrollment, Attendance, & Data Management

  • Manage site enrollment and daily attendance
  • Manage all enrollment data in Salesforce, BGCP’s database
  • Manage site enrollment, attendance, and snack data in District systems for ASES reporting purposes
  • Generate and communicate attendance and membership reports for site leadership staff and to meet ASES reporting requirements

Student, Parent, & School Relationships

  • Build positive relationships with students in the program
  • Support BGCP and school-wide behavior standards and discipline policies
  • Set high expectations for students and demand compliance
  • Supervise youth if asked to, either in the office or as coverage for a classroom instructor
  • Communicate with students and families regarding enrollment and attendance issues
  • Greet and welcome parents into the program on a daily basis
  • Respond to parent and school communication promptly
  • Communicate and disperse information about upcoming events and activities to members, families, and the public. Ensure that all information posted and dispersed is up to date and accurate.
  • Maintain positive relationships with facility managers on campus, such as janitorial staff and school office staff, ensuring that school space is used responsibly by the program

What qualifications will the ideal candidate have?

  • Spanish fluency is strongly preferred
  • Commitment to BGCP’s mission and vision and working with K-8 youth
  • Experience building relationships with diverse youth communities and constituents
  • Keen attention to detail and ability to create systems for efficiency and effectiveness
    • Maturity and strong communication skills
    • Energy, leadership skills, strong initiative, ability to motivate through positive reinforcement
    • Positive attitude, team player, strong customer service orientation
    • Administrative experience with an excellent knowledge of standard office practices
    • Vaccinated against COVID (prior to start)
    • Cleared LiveScan background check and Negative TB test results (prior to start)
    • Mandated Reporter Training certification (prior to start)
    • Sexual Harassment Training certification (prior to start)

Benefits

  • Paid Sick Leave (after 90 days)
  • Eligible to company-provided medical, dental and vision health benefits (after 90 days)
  • Eligible to participate in 401(k) retirement plan (after 90 days) and receive employer 401(k) match of 3% pay (after 1 year)
  • Eligible to receive holiday pay on all 13 BGCP-observed holidays (after 90 days)
  • Eligible for tuition reimbursement after 6 months of consecutive employment
  • Other employee perks and discounts!
  • Opportunities for professional development and career growth
  • Making our community a great place for all youth to grow up: priceless