Michael’s Cashier

Website Michael's

Help customers shop our store and be able to find what they’re looking for. Ensure all customers receive a fast and friendly checkout experience. Maintain store recovery standards to deliver our Brand Promises. Prevent shrink with friendly service.

Major Activities

  • Adhere to Standard Operating Procedures (SOP’s) and Company programs to ensure compliance to applicable laws and requirements; execute Company policies and standards
  • Provide a fast and friendly check out experience
  • Execute cash handling to standards
  • Engage customers on benefits of Rewards and complete enrollments
  • Educate customer on Voice of Customer (VOC) survey
  • Participate in the truck un-load and stocking processes to ensure truck standards are followed and completed within budget
  • Responsible to complete merchandise recovery and maintenance to include the merchandise return / go back process
  • Support shrink and safety programs
  • Assist with Omni channel processes
  • Acknowledge customers, help locate product and provide solutions
  • Interacts with others in an accepting and respectful manner; remains positive and respectful, even in difficult situations; promotes commitment to the organization’s vision and values; projects a positive image and serves as a role model for others
  • Cross trained in Custom Framing selling and production
  • Other duties as assigned

Preferred Type of experience the job requires

  • Retail and/or customer service experience preferred