Website County of San Mateo

Full job description

San Mateo County Libraries is seeking applicants for the position of Library Aide. Apply to become a Library Aide with San Mateo County Libraries (SMCL) and join us in igniting growth through transformative experiences!

The Library Aide position is a part time, extra-help position. Due to the diversity of the communities we serve, bilingual language skills (Mandarin, Cantonese, or Spanish) are preferred. There are currently two vacancies to be filled in the Access Services department located at County Libraries Administration in San Mateo. These positions support our Community Libraries with some opportunities for public service.

Library Aides must be available to work a schedule that typically includes a combination morning and afternoon shifts Monday through Friday. Schedules and work location may be subject to change depending on Community Libraries’ needs. The positions are part-time and extra-help and those hired will generally work between 8 and 18 hours per week. We seek individuals who are interested in year-round employment and whose availability would remain the same.
San Mateo County Libraries are an invaluable community resource, an amazing family, a springboard for opportunities, and our staff is what makes the libraries so special. We are champions of learning, sharing, and exploration – of open minds, new ideas, and bright futures. It is our mission and our passion to strengthen our community by creating an inclusive sense of place and an environment for learning. We seek enthusiastic team players, creative risk takers, and flexible individuals who proactively search for new opportunities to make public library services relevant to all members of the community.

We respect, value, and celebrate diversity, and bilingual skills are always desired.

IDEAL CANDIDATES

We seek candidates who are interested in working in the library and maintaining a customer-friendly environment. We are interested in individuals who are comfortable working both independently and with a team. Comfort with technology is necessary in Access Services, the ability to speak a second language is preferred. Attention to detail is critical for success in this position. Individuals who are interested in library careers can learn and grow in the Library Aide position.

The ideal candidate will have the ability to:

  • Work independently, follow through on tasks, and be a self-starter.
  • Provide friendly, enthusiastic customer service to staff and the public.
  • Perform physical tasks such as lifting and moving library materials up to 50 pounds.
  • Support co-workers in completing daily tasks and special projects.
  • Grow and develop new skills in your position.

In addition, the ideal candidate will also have:

  • A passion for serving the community and working with people.
  • Experience working with technology or an interest in working with technology.
  • An eye for detail, creativity, and flexibility.
  • Bilingual language skills, which are preferred but not required for this position.


NOTE: This is an extra-help, at-will assignment, paid on an hourly basis.
 Some extra help positions are eligible for benefits under the Affordable Care Act. Extra help employees are not guaranteed permanent status at the end of the assignment.

Qualifications

Knowledge of:

  • Library functions and purposes.


Skill / Ability to:

  • Carry out written and oral instructions about library routines; file books and periodicals according to established library systems; and alphabetize, read, and perform simple arithmetic.

Application/Examination

This is an extra-help assignment. Anyone may apply.

Application Process: Applications will be reviewed by supervisors or managers; candidates successful in the application phase may be invited to participate in remote interviews. Vacancies may be filled at any time and qualified candidates are not automatically guaranteed to advance to the interview round.

Please send an email with your resume and with responses to the Supplemental Questions below, to:

1. Access Services Department – San Mateo – Sandy Wee, Library Services Manager at wee@smcl.org

IMPORTANT: You must submit the following to be considered for this opportunity:

  • Resume
  • Responses to the Supplemental Questions:
    • Please briefly describe why you are excited about working for San Mateo County libraries?
    • What does great customer service look like to you?
    • Because of the diverse population in San Mateo County, some of the libraries hire Library Aides who have bilingual language skills. If you have bilingual language skills please list any languages, other than English, in which you are fluent. Otherwise, please answer “n/a”. (Bilingual skills are preferred, but not required.)
    • If you have worked/volunteered with the public before, please briefly describe the job, the duties of the position, and any other relevant details.
    • Please provide us with your work availability, including night and weekends as well as all San Mateo County Libraries Locations you’d be interested in.

Final Date to Apply: Thursday, December 12, 2024 11:59 PM PST


San Mateo County is centrally located between San Francisco, San Jose, and the East Bay. With over 750,000 residents, San Mateo is one of the largest and most diverse counties in California and serves a multitude of culturally, ethnically and linguistically diverse communities. The County of San Mateo is committed to advancing equity in order to ensure that all employees are welcomed in a safe and inclusive environment. The County seeks to hire, support, and retain employees who reflect our diverse community. We encourage applicants with diverse backgrounds and lived experiences to apply. Eighty percent of employees surveyed stated that they would recommend the County as a great place to work. San Mateo County is an equal opportunity employer committed to fostering diversity, equity and inclusion at all levels.


Analyst: Sedrick Dixon (11212024) (Library Aid – E071)