Head Shift Lead

  • Full Time
  • Palo Alto
  • Salary: N/A

Website Coupa Cafe

Coupa Cafe is hiring a leader who is responsible for the overall success of the cafe by adhering to the Coupa Cafe culture and guidelines, the Health Department’s regulations, and the cafe’s standards and expectations of food quality, freshness, and presentation.

Supervise a team of 10-20 employees.
Conduct coaching sessions
Meets and exceeds the expectations of our positive customer experience, food service, and Visual Merchandising.
Works with Kitchen Leader to plan seasonal, daily, and holiday specials
Supervises the adherence to proper uniform standards following the employee handbook and established guidelines
Staff Scheduling, Inventory, product purchasing/receiving
Supervise and ensures compliance with proper sanitation and cleaning standards.
Performs other duties as assigned.

2+ years as a cafe/restaurant manager or supervisor
Bilingual – English and Spanish
Excellent judgment, problem-solving and communication skills (written and verbal)
Excellent computer skills (google docs, spreadsheets, scheduling software, e-mail)
Comfortable operating in a fast-paced, rapidly-evolving workplace
Ability to think quickly on your feet, maintain grace under pressure, and operate independently in managing workloads & business partner needs
Coffee knowledge is a plus
Must love the Food & Beverage industry

Medical, Dental, Vision, Life Insurance, Disability Insurance, Accident Insurance
Meal Card

Availability: Full Availability, must work weekends
Compensation: DOE