Front Desk/Reservations Agent

Website Costanoa Resort

Full Job Description

Front Desk/Reservations Agents

compensation: $16 per hour

employment type: full-time and part-time

Costanoa Lodge is hiring for Front Desk/Reservations Agents. Our Beautiful eco-friendly resort is 22 miles north of Santa Cruz (10 minutes south of Pescadero). We are looking for enthusiastic, friendly individuals who understand the hospitality business and like to help people. Previous reservation experience a plus. Previous customer service experience a must. This can be a fast paced work environment: phones, customer service and reservations. Must be available to work nights, weekends & holidays. Other opportunities may be available based on performance and experience.

Job Type: Full-time

Job Types: Full-time, Part-time

Pay: From $16.00 per hour

Benefits:

  • Employee discount
  • Paid time off

Schedule:

  • 8 hour shift
  • Day shift
  • Holidays
  • Monday to Friday
  • Night shift
  • Weekends

Education:

  • High school or equivalent (Preferred)

Experience:

  • Hotel Experience: 1 year (Preferred)
  • Customer service: 1 year (Preferred)

Work Location:

  • One location

Communication method(s) used:

  • Email
  • Phone
  • In person

Hours per week:

  • 30-39

Typical start time:

  • 3PM

Typical end time:

  • 11PM

This Job Is Ideal for Someone Who Is:

  • Dependable — more reliable than spontaneous
  • People-oriented — enjoys interacting with people and working on group projects
  • High stress tolerance — thrives in a high-pressure environment

Company’s website:

  • www.costanoa.com

Benefit Conditions:

  • Waiting period may apply

Work Remotely:

  • No

COVID-19 Precaution(s):

  • Personal protective equipment provided or required
  • Plastic shield at work stations
  • Sanitizing, disinfecting, or cleaning procedures in place
30+ days ago