Front Desk Representative

  • Part Time
  • San Mateo
  • Salary: $15.62

Website Crunch Fitness

Full Job Description

We are looking for energetic persons who want to work at a fun, high paced gym. If you are that person, then Crunch wants you! We are currently hiring for Front Desk Representatives as in San Mateo!

THE CRUNCH PHILOSOPHY: There are no judgments here — No too much or not enough. No glares of disapproval. Here we keep open minds. We are nurturers. We seek only to encourage, empower and entertain. There is no one type. There is no one reason. There is no one way. What we are is a diverse community; what we have is a culture of fun; what there is, is room for everyone: all kinds of people with all kinds of goals who’ve chosen to come reach them with us. CRUNCH. NO JUDGMENTS.

Responsibilities:
-Greet all members & guests with a smile and wish them well as they exit the club.
-Check in all members and guests in accordance with company procedures.
-Facilitate any messages on club software at member check-in.
-Answer phones in courteous, helpful, professional manner.
-Communicate special events to members and guests.
-Maintain an atmosphere which makes members feel welcome.
-Facilitate all member requests or forward to a manager.
-Maintain professional disposition at all times.
-Understand and follow all policies, procedures and standards.
-Sell juice bar & retail products (if sold at the front desk).
-Schedule member services: massage, court sports, rockwall, etc.
-Assist in fit desk, retail, juice bar, childcare, etc. desks/areas as needed.
-Facilitate payment of member services in accordance with company procedures.
-Know club facility, services, and schedules.
-Maintain a clean and organized work area.
-Assist in all projects as delegated by club management.
-Above position may report to the Assistant Manager or Assistant General Manager where applicable.
-Follow all policies and procedures in Employee Handbook.
-Above description may be subject to change or alteration at any time.

Qualifications:
-Fluent in English
-Proficient reading and writing skills
-Good communication skills
-Strong customer service skills

Crunch provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Job Type: Part-time

Pay: $15.62 per hour

Education:

  • High school or equivalent (Required)

Experience:

  • Customer Service: 1 year (Preferred)

Work Location:

  • One location

Work Remotely:

  • No