Front Desk Associate

Website Shift

Full Job Description

The ideal candidate thrives in a fast-paced environment and has exceptional multi-tasking abilities, computer skills and takes initiative to get the job done. Customer service is extremely important in the position, as are exceptional organizational skills. Schedule 11:30am-7:30pm Monday – Friday- weekend availability desired!

What You’ll Do

  • Be the first point of contact for guests and employees, adding to and ensuring our friendly, helpful, and fun environment.
  • Ensure the office clean, stocked, organized, and welcoming to employees and customers alike. This includes maintaining work spaces that are not only comfortable, but organized and professional.
  • Order, track, and maintain snacks and supplies with strong attention to detail; work with local and remote managers to keep cost and supplies within budget.
  • Manage incoming mail & shipments.
  • Provide recruiting and onboarding support, including greeting and corresponding with candidates (we hire a lot!)
  • Ability to stay calm, provide consistent exceptional customer service, and problem solve effectively in challenging situations.
  • Manage the inflow and outflow of people entering and exiting the our location, while escalating appointments to their assigned representatives.
  • Be a culture keeper! Uphold company values, be engaged, and tackle that extra mile with a smile.

What You’ll Have

  • Flexible schedule. Must be willing to work weekends and holidays
  • 1-3 years of customer service experience
  • Punctual and dependable.
  • Detail oriented and the ability to keep organized
  • Professional demeanor
  • A great attitude. We want someone who brings great energy to the team and the office!

Job Type: Full-time

Benefits:

  • 401(k)
  • Dental insurance
  • Employee assistance program
  • Employee discount
  • Flexible schedule
  • Flexible spending account
  • Health insurance
  • Health savings account
  • Life insurance
  • Paid time off
  • Parental leave
  • Vision insurance

Schedule:

  • 8 hour shift
  • Day shift
  • Holidays
  • Monday to Friday
  • Night shift
  • Overtime
  • Weekend availability

Education:

  • High school or equivalent (Required)

Work Location: One location