eCommerce Media Associate

Website SF Goodwill

Full Job Description

We believe that working at Goodwill is more than collecting a paycheck. We are a mission driven and diverse nonprofit organization that values safety, belonging and learning in the workplace. We invest in our employees through training and creating opportunities for advancement. Through a combination of on-the-job and skill-based training, you will have an opportunity to develop marketable skills that will serve you at Goodwill and beyond. Most importantly, we are in the business of people and believe people deserve second chances. Invest in yourself and a new, rewarding future. Apply for a position to join the Goodwill team today.

Processes inbound inventory, sorts product for authentication and pricing, transports product to appropriate area and performs other related duties as assigned. The Ecommerce Media Associate directly reports to the Media Supervisor.


Uses Quality Control procedures to ensure that every item is received correctly.

Inspect and determine condition of media items based on customer satisfaction guidelines.

List items for online sale.

Sort media product and transport to appropriate area for authentication and pricing.

Prepare outbound shipments.

Transport product using carts.

Participate in all required training activities to acquire skills on the job.

Meet daily production goals.

Attend and participate in daily huddles.

Perform other duties as assigned


High School /GED or equivalent


Able to consistently lift up to 65lbs throughout the work shift

Able to stand on hard surfaces for an extended period of time


Read and write English proficiently, or have enrolled in and are on track to successfully complete an approved ESL program

Basic mathematical skills

Weekend, night and holiday work may be required

Ability to work respectfully and cooperatively with diverse group of individuals from a variety of educational, social and economic backgrounds

Respects and has knowledge of cultures, ethnicity, gender, sexual orientations and age groups other than one’s own, able to work effectively with all

Follow workplace quality and safety standards and contribute to a culture of safety

Receptive to feedback, willing to learn and embrace continuous improvement

Strive for high customer satisfaction, going out of the way to be helpful and pleasant

Able to work flexible hours including but not limited to weekend and holidays

Knowledge of how to safely operate and test household electronics

“Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.”

Today, Goodwill San Francisco, San Mateo and Marin stands as the original social enterprise model with 20 popular retail locations, 26 donation sites and a thriving eCommerce shopping platform. A beloved and trusted community resource, Goodwill serves the region’s neediest neighborhoods by providing critical job training and support services that transform the lives of thousands of individuals and families through the power of work.