Customer Service/Receptionist

  • Full Time
  • Part Time
  • Redwood City
  • Salary: $20.00

Website British Swim School

Full Job Description

Our amazing, mission-based organization is looking for a FUN receptionist to work onsite at our pool. We call our receptionists Deck Ambassadors because you are the main face of the business to the kids and the parents.


  • Excellent culture – mission driven managers that give back to the community and their staff
  • Opportunity for growth at a business with massive expansion opportunities
  • Structured, paid training (including lifeguard certification)
  • PTO for part time and full time employees
  • Paid birthday time off
  • Highly competitive pay
  • Health benefits for full time employees
  • Company matched retirement account
  • Robust employee retention program
  • Happy, laughing, singing KIDS

Successful candidates will be RELIABLE, NURTURING, ENERGETIC and love to have FUN.

Main responsibilities include:

  • Greet families at the door and make them feel welcome and excited to be at British Swim School!
  • Create positive first impressions and conduct appropriate orientation for new families.
  • Ensure the deck is set-up, maintained during class and cleaned up at every shift.
  • Celebrate move-ups and birthdays with singing, photographs, and handing out take-home materials.
  • Post photos and videos to social media in a fun and personal way.
  • Get to know the kids and the classes so you can manage the class schedule, attendance, lesson board and report attendance.
  • Assist the parents with questions they have about their schedule, class notes and progress with their kids.
  • You will be water trained, and one day per week, will be in the water teaching class as needed.

Experience working with children and a love of swimming is a plus!

18+ Preferred


Job Types: Full-time, Part-time

Pay: From $20.00 per hour


  • Employee discount
  • Flexible schedule
  • Paid time off


  • Monday to Friday
  • Weekend availability

COVID-19 considerations:
Face masks are recommended for families and staff. Staff is required to be fully vaccinated if eligible. Further details in link: