Customer Service/Receptionist

  • Full Time
  • Part Time
  • Redwood City
  • Salary: $20.00

Website British Swim School

Full Job Description

Our amazing, mission-based organization is looking for a FUN receptionist to work onsite at our pool. We call our receptionists Deck Ambassadors because you are the main face of the business to the kids and the parents.

WE PROVIDE:

  • Excellent culture – mission driven managers that give back to the community and their staff
  • Opportunity for growth at a business with massive expansion opportunities
  • Structured, paid training (including lifeguard certification)
  • PTO for part time and full time employees
  • Paid birthday time off
  • Highly competitive pay
  • Health benefits for full time employees
  • Company matched retirement account
  • Robust employee retention program
  • Happy, laughing, singing KIDS

Successful candidates will be RELIABLE, NURTURING, ENERGETIC and love to have FUN.

Main responsibilities include:

  • Greet families at the door and make them feel welcome and excited to be at British Swim School!
  • Create positive first impressions and conduct appropriate orientation for new families.
  • Ensure the deck is set-up, maintained during class and cleaned up at every shift.
  • Celebrate move-ups and birthdays with singing, photographs, and handing out take-home materials.
  • Post photos and videos to social media in a fun and personal way.
  • Get to know the kids and the classes so you can manage the class schedule, attendance, lesson board and report attendance.
  • Assist the parents with questions they have about their schedule, class notes and progress with their kids.
  • You will be water trained, and one day per week, will be in the water teaching class as needed.

Experience working with children and a love of swimming is a plus!

18+ Preferred

APPLY TODAY!

Job Types: Full-time, Part-time

Pay: From $20.00 per hour

Benefits:

  • Employee discount
  • Flexible schedule
  • Paid time off

Schedule:

  • Monday to Friday
  • Weekend availability

COVID-19 considerations:
Face masks are recommended for families and staff. Staff is required to be fully vaccinated if eligible. Further details in link: https://britishswimschoolbayarea.freshdesk.com/a/solutions/articles/73000513595