Center Associate

  • Part Time
  • Redwood City
  • Salary: $14.00 - $16.00

Website The UPS Store

Full Job Description

The Part-Time Center Associate delivers world-class customer service to all retail customers by receiving and processing packages for courier shipment and operating copiers, fax machines, binding equipment, laminating machines, and point-of-sale devices. The Associate expertly advises our valued customers by providing accurate information on our array of products, services, and best-value options and exhibits confidence by knowing best practices related to the industry.

The ideal candidate has previous retail sales experience, strong computer and internet skills, a high school diploma or GED, a friendly and genuinely helpful demeanor, and a professional appearance. He or she must be a fast learner who makes an effort to learn all aspects of the business in the shortest possible time.

  • Delivers outstanding customer service to walk-in customers and telephone inquiries
  • Continuously practices good listening skills with customers, UPS Store team members, and leadership
  • Takes ownership of the customer’s shipping needs and offers viable solutions
  • Takes action to learn all product and service offerings, alternative solutions, and industry trends
  • Operates all equipment, software, and devices in an expert fashion and is willing to teach others
  • Maintains a clean and safe working environment
  • Retail/customer service experience
  • Good communication and people skills
  • Strong computer skills, including Microsoft Office and Adobe Suites
  • Outstanding phone skills
  • Strong verbal and written communication skills, including spelling and math
  • Prompt, reliable, and responsible
  • Willing and able to work a very flexible, part-time schedule that may span Monday through Saturday during seasonal peak periods
  • Able to lift 50+ pounds
  • Uniforms Provided
  • Company Discounts
  • Employee Discounts
  • Formal Ongoing Training Program
  • Paid Training
  • Bonus Opportunity
  • Predictable work week
  • Raise for any who are/become a notary
  • UPS Cell phone discount after 6 month
  • Direct Deposit
  • Profit Sharing
Employment Type
$14 – $16
The UPS Store
50 Woodside Plaza
Redwood City, CA 94061