Cashier/Customer Service

  • Full Time
  • Redwood City
  • Salary: $17 - $20 an hour

Website SpeeDee Oil Change & Auto Service

Full Job Description

Company Overview

Our first SpeeDee Oil Change opened in December 1980 in Metairie, Louisiana.

SpeeDee swiftly grew into a quick lube and automotive tune-up service business, and by the mid-90s, SpeeDee had added complete brake service and grown to a full-service auto maintenance and repair facility.

For 40 years, SpeeDee has built trusted customer relationships based on reliability and professional service and grown from a single store to more than 150 locations.

How Are We Different From the Competition?

  • Local Ownership
  • Quality Service
  • Training and Certification
  • Multi-Point Courtesy Check and Service Review
  • Free Top-Off Service
  • Maintenance Records
  • Affordable Rates

Safety You Can Trust

SpeeDee takes the well-being of employees and customers seriously. We are following cleaning protocols and continuing to monitor CDC recommendations related to sanitation procedures associated with COVID-19.

Job Summary

The position is responsible for establishing and maintaining good customer relations, accurately completing written work orders, providing customers with excellent service and serving as the initial customer contact point. There is a hiring and retention bonus applicable for this important position

Responsibilities

  • Greeting the customer in a friendly inviting manner
  • Presenting service options to the customer
  • Writing up customer and vehicle information
  • Cashing out customers
  • Presenting additional maintenance service options to customers
  • Attending to phone calls as well as customer/supplier emails
  • Billing as required
  • Ordering and maintaining parts and supplies as needed

Requirements

  • Commitment to excellence at all levels of service
  • Automotive and retail experience helpful
  • Cheerful and friendly communication skills
  • Enthusiastic attitude and strong work ethic
  • Clean and neat appearance
  • Clear and effective telephone skills
  • Valid state driver’s license (Desired)

Job Qualifications

  • Customer service skills
  • Basic literacy (ready, writing, math skills)
  • Verbal communication skills
  • Attention to detail
  • No previous experience or training required

Working Conditions

  • Environment: Frequent exposure to outside weather elements, noise, and vehicle exhaust at times although vehicles are generally outside in the open
  • Physical Activities: Position requires good corrected vision, hearing, frequent standing, walking, climbing, stooping, crouching, handling, reaching, and lifting.

Benefits/Perks

  • Growth Opportunities
  • Locally Owned and Operated
  • Safety You can Trust
  • Training and Certification Opportunities
  • Sign-On and Performance Bonus

Job Type: Full-time

Pay: $17.00 – $20.00 per hour

Benefits:

  • 401(k)
  • 401(k) matching
  • Employee discount
  • Paid time off
  • Professional development assistance
  • Tuition reimbursement

Schedule:

  • 8 hour shift
  • Day shift
  • Monday to Friday
  • Weekend availability

Supplemental Pay:

  • Bonus pay
  • Signing bonus

COVID-19 considerations:
Masks are required for both employees as well as customers while on the premise. All employees are vaccinated for COVID-19 and are encouraged to take safety precautions

Education:

  • High school or equivalent (Preferred)

Work Location: Multiple Locations