• Full Time
  • Part Time
  • San Bruno
  • Salary: $15.00 - $18.00

Website JC Penny's

Full Job Description

  • Customer Service & Sales – Approaches customers in a friendly manner to engage, determine needs, and help customers make decisions about desired product or service – Informs customers of key product attributes to generate interest and to build clientele – Covers care/protection plans and suggests additional products to customers – Meets or exceeds prescribed sales goals and productivity standards – Greets and assists customers in finding products and delivers outstanding customer service – Partners with other team members when additional support is needed – Actively listens to customer issues in a calm and agreeable manner to resolve problems – Promotes FindMore with customers to drive sales and enhance customer service – Assists with credit, rewards and gift card programs throughout the store – Actively and enthusiastically engages customers to support the company’s Instant Credit Application Process (iCAP)
  • General Operations – Participates in inventory processes (annual inventory, cycle counts, system uploads, stock ledger, Radio Frequency Identification scans, etc.) – Participates in all Merchandise Transfer Out (MTO), Return to Vendor, Return to Warehouse and Defective Merchandise Transfer Out activities – Maintains sales floor recovery processes to ensure a clean and organized store environment – Completes pricing and signing processes in specialty businesses
  • Performance Standards – Supports company shrink and safety initiatives – Consistently meets established performance standards for the role, including (but not limited to) the company’s iCAP program, product and service sales, customer service, profit, productivity and attendance

Job Types: Full-time, Part-time

Pay: $15.00 – $18.00 per hour


  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Employee discount
  • Flexible schedule
  • Health insurance
  • Paid time off
  • Vision insurance


  • Holidays
  • Weekend availability


  • High school or equivalent (Preferred)


  • Customer Service: 1 year (Preferred)

Work Location:

  • One location

Work Remotely:

  • No