Administrative Assistant I 

Website City of South San Francisco


Applications are being accepted for the position of Administrative Assistant I with the City of South San Francisco.

**There is no current vacancy at this time. This recruitment will be used to fill future vacancies that occur within this job classification.



The City of South San Francisco is a General Law city with a population of 66,185 residents that grows to 110,000 during business hours. South San Francisco is strategically located on the west shore of the San Francisco Bay, in northern San Mateo County, 10 miles south of San Francisco. This City is also located along the Bay Area’s main transportation routes, including 101, 280, Caltrain, BART, San Francisco Bay Ferry, and the San Francisco International Airport.

The City of South San Francisco is a full-service city with 12 City Departments including Police; Fire; Parks and Recreation; Public Works; Economic and Community Development; City Attorney; Library; Finance; Information Technology; Human Resources; City Clerk; and Office of the City Manager.  The City has a Council-City Manager form of government with more than 460 full-time regular employees.

The City of South San Francisco proudly remains The Industrial City, a reflection of its steel mill and ship building past.  In recent years, the City has been redefined to reflect the innovative, entrepreneurial and industrious spirit, which has made South San Francisco the Biotech Capital of the World.

South San Francisco’s biotechnology cluster is the largest in the world, with roughly 45,000 life science workers, 200 biotech companies, and over 12 million square feet of office/R&D facilities – with an additional 9 million square feet of new R&D facilities in the development pipeline.

South San Francisco enjoys a high quality of life with an extensive public parks system, active library and learning programming and a dynamic, engaged community making South San Francisco a great place to live, learn, work and play.


Under general supervision, provides varied, complex, and occasionally confidential office administrative and secretarial support to a division head, a major program or a major function for division heads and related professional and supervisory staff; provides support to a Board or Commission; and does related work as required.

This is a divisional secretarial classification, coordinating the office administrative work of a division, major program, or major function in addition to personally performing multiple secretarial and office support duties to ensure the efficient service provision of division management and associated professional and supervisory staff. Responsibilities require the use of tact and independent judgement as well as knowledge of division and department activities. This class is distinguished from the Administrative Assistant II in that the latter normally provides office administrative and secretarial support to a department or the City Manager and in that the work of Administrative Assistant II requires a greater knowledge of City-wide activities and functions as well as the policies and procedures of a department with multiple divisions.

Ideal Candidate

The ideal Administrative Assistant I will have knowledge of standard office administrative and secretarial practices and procedures, including the use of standard office equipment; business letter writing and the standard format for reports and correspondence; records management principles and practices; and techniques for dealing effectively with the public and City staff, in person and over the telephone. The ideal candidate will also have the ability to provide varied, responsible, and occasionally confidential secretarial and office administrative work requiring the use of independent judgement; compose correspondence and reports independently or from brief instructions; organize own work, set priorities, and meet critical time deadlines; and take a proactive approach to customer service issues. The ideal Administrative Assistant I will also have skill in word processing and working with a variety of computer applications with sufficient speed and accuracy to perform assigned work; entering and retrieving data from a computer with sufficient speed and accuracy sufficient to perform assigned work; and rapid note taking and accurate transcription of own notes.

QUALIFICATIONS: Any combination of experience and training that would provide the required knowledge, skills, and abilities would be qualifying. A typical way to obtain the knowledge, skills, and abilities would be:

Experience: Three years of progressively more responsible office support, secretarial, or general clerical experience, including experience in dealing with the public.

Training:  Equivalent to graduation of high school, including or supplemented by courses in word processing, computer operation, and office practices. Six months of additional experience as described above may be substituted for the supplemental training.

Licenses/Certificates: All licenses and certificates must be maintained as a condition of employment.

  • Possession of, or ability to obtain, a valid, appropriate California driver’s license and a satisfactory driving record.
  • Specified positions may be required to obtain and maintain certification as a Notary Public.


The process will first consist of a review of application materials and responses to the supplemental questionnaire, which must be detailed and complete. A resume is REQUIRED, but does not substitute for a complete application. Applications with “see resume” as a substitution for the work experience description; those with unclear past employment information; or those with insufficient information to evaluate possession of minimum qualifications will not be consideredThe most highly suitable and qualified candidates will be invited to participate in an oral panel interview. This assessment is tentatively scheduled for the week of January 24, 2022. 

Upon completion of this examination, an eligible list will be established which will be used for the appointment to the position. Possession of minimal qualifications does not guarantee advancement in the selection process and placement on the eligible employment list. Top scoring candidates will be invited to the next phase of the selection process which will consist of any or all of the following: a departmental interview and written/performance exercise. All applicants will be notified by email as to whether or not they are invited to participate further in the selection process.

Appeals concerning administration of an examination must be submitted in writing within 2-business days from the date the event occurred.

Note: The City of South San Francisco reserves the right, at its discretion, to limit the number of qualified candidates invited to the selection processAdmission to the examination may be limited to those applicants who demonstrate the best combination of qualifications on the application and resume, in addition to an assessment of supplemental questionnaire responses. Applicants possessing the minimum qualifications are not guaranteed admission to the examination.

To review complete job descriptions which include all special requirements, go to


Salary: $31.35 – $38.11 per hour

Retirement:  CalPERS retirement formula is 2% at age 60 for Classic members or; 2% at age 62 for “new members” as defined by Government Code §7522.04(e). Social Security and Medicare participation and option to participate in 457 deferred compensation plans. City contributes equivalent of 1.5% of base pay towards a medical after-retirement account.

Health Insurance: City offers a choice of medical HMO (two providers) or PPO plan, and offers vision and dental coverage. City pays 100% of vision and dental premiums for employee and eligible dependents. Employees shall contribute 10% of the HMO premium cost based on category of coverage (single, two, family).  For PPO, employee pays cost difference between PPO and HMO plans. City provides 100% City-paid short- and long-term disability insurances. The City offers a discretionary benefit account for employees who demonstrate health coverage elsewhere.

Vacation: Fifteen to thirty working days annual vacation, based on the length of service.

Holidays: Thirteen paid holidays per year, including one floating holiday.

Programs: 457 Deferred Compensation, Unreimbursed Medical and Dependent Care Expenses, Employee Assistance Program, Long Term Care, Credit Union, Recreation Classes, and Reduced-fee Child-care Programs are available.

This classification is in an employee bargaining unit.

Special Instructions


To be considered for this employment opportunity, you must complete the online application and supplemental questionnaire in their entirety. A resume must be included but does not substitute for a complete application. Applications with “see resume” as a substitution for the work experience description, those with unclear past employment information or those with insufficient information to evaluate possession of minimum qualifications will not be considered. Some email accounts have been known to place these emails in the spam/junk file. Please check your email folders/settings or accept emails ending with

Prior to hire, and after a conditional offer of appointment has been made, candidates will be required to successfully complete a pre-employment process, including a pre-employment physical and drug screening (when applicable), a driving record review, reference check, and a Department of Justice (DOJ) fingerprint check. A conviction history will not necessarily disqualify an applicant from appointment. Determinations are made on a case-by-case basis with consideration given to nature and recency of the conviction and relationship to job duties. All City standards must be met before the final appointment is made.

Candidates requesting veteran’s preference must provide a copy of U.S. Government Form DD 214 “Certificate of Release or Discharge from Active Duty” as an attachment to their CalOpps application.

Candidates with a disability who may require special assistance in any phase of the application or testing process should advise the Human Resources Department upon submittal of application.  Documentation of the need for accommodation must be submitted to HR.

The policy of the City of South San Francisco is to grant equal employment opportunity to all qualified persons without regard to race, color, sex, gender, age, religion, ancestry, physical or mental disability, sexual orientation, gender identity, gender expression, marital status or national origin.  It is the intent and desire of the City of South San Francisco that equal employment opportunity will be provided in recruiting, hiring, training, promoting, wages, benefits, and all other privileges, terms and conditions of employment.  The City of South San Francisco is an Equal Opportunity Employer (EOE).

DISCLAIMER: This general announcement does not constitute an express or implied contract and is subject to change. Any provisions contained within this announcement may be modified or revoked without notice. Tests may consist of any combination of written, oral or other exercises or assessment procedures as deemed appropriate by the City, in order to evaluate job knowledge, skills and/or abilities as they relate to the position. The City may, without notice, change or eliminate any particular assessment component or combination of components as needs dictate.

Recruitment Contact

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